Terms and Conditions for The Process, LLC
Welcome to The Process, LLC! These Terms and Conditions outline the rules and regulations for the use of our telehealth counseling services and our website. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully.
1. Definitions
- "We", "us", or "our" refers to The Process, LLC, the provider of telehealth counseling services.
- "You" or "your" refers to the user accessing or using our website and services.
2. Services
- We offer telehealth counseling services, including but not limited to therapy sessions conducted via video conferencing, messaging, or phone calls.
- Our services are provided by licensed and qualified therapists who adhere to professional standards and ethical guidelines.
3. Eligibility
- You must be at least 18 years old to use our services.
- By accessing our services, you confirm that you are not in crisis or experiencing an emergency. In case of emergencies, please contact emergency services immediately.
4. Confidentiality
- We take your privacy seriously. All communications between you and your therapist are confidential and protected by applicable laws and professional ethics.
- However, there are exceptions to confidentiality, such as when there is a risk of harm to yourself or others, or when required by law.
5. User Responsibilities
- You are responsible for providing accurate and complete information about yourself during the intake process.
- You agree to maintain the confidentiality of your login credentials and to not share them with anyone else.
- You are responsible for ensuring a secure and private environment for your therapy sessions.
6. Payment and Fees
- Payment for our services is required in advance or as agreed upon within our policy and procedures.
- We accept various payment methods, including credit/debit cards, HSA/FSA cards, or other electronic payment methods.
- Fees for missed or canceled appointments may apply, as outlined in our cancellation policy.
7. Intellectual Property
- All content provided on our website and during therapy sessions, including text, graphics, logos, and images, is the property of The Process, LLC or its licensors and is protected by copyright laws.
8. Limitation of Liability
- While we strive to provide high-quality services, we cannot guarantee the effectiveness or outcome of therapy.
- We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
9. Modifications
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
- Your continued use of our services after any changes indicates your acceptance of the modified Terms and Conditions.
10. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the state of West Virginia, without regard to its conflict of law provisions.
11. Contact Us
- If you have any questions or concerns about these Terms and Conditions, please contact us at theprocessllc@outlook.com
By using our telehealth counseling services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.